:root{color:#16232e;font-synthesis:none;--rail:#173145;--rail-hover:#25485f;--primary:#0f9bd6;--primary-dark:#0b7fad;--coral:#ff785f;--danger:#c74635;--bg:#f2f5f8;--panel:#fff;--panel-soft:#f6f8fa;--border:#e2e8ee;--text:#16232e;--muted:#6d7f8c;--bubble:#e3f2fa;--radius-sm:8px;--radius-md:11px;--radius-lg:16px;--shadow:0 12px 34px #17324421;--shadow-soft:0 4px 14px #17324412;--rail-width:120px;background:#f2f5f8;font-family:Segoe UI Variable Text,Segoe UI,system-ui,-apple-system,BlinkMacSystemFont,Roboto,Noto Sans,Ubuntu,Cantarell,Helvetica Neue,Arial,sans-serif}:root[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--rail:#0d1c27;--rail-hover:#1a3242;--primary:#3ab4e6;--primary-dark:#1d96c6;--danger:#e06552;--bg:#0e181f;--panel:#16232d;--panel-soft:#1a2933;--border:#263845;--text:#e7eff5;--muted:#8ca1ae;--bubble:#13455a;--shadow:0 12px 34px #00000061;--shadow-soft:0 4px 14px #00000038}*{box-sizing:border-box}body{background:var(--bg);min-width:1000px;min-height:100vh;color:var(--text);margin:0;overflow:hidden}button,input,textarea,select{font:inherit}button{color:inherit}button:focus-visible{outline:3px solid color-mix(in srgb, var(--primary) 30%, transparent);outline-offset:1px}input:focus-visible{outline:3px solid color-mix(in srgb, var(--primary) 30%, transparent);outline-offset:1px}textarea:focus-visible{outline:3px solid color-mix(in srgb, var(--primary) 30%, transparent);outline-offset:1px}select:focus-visible{outline:3px solid color-mix(in srgb, var(--primary) 30%, transparent);outline-offset:1px}.app-shell{height:100vh;grid-template-columns:var(--rail-width) 430px minmax(520px, 1fr);background:var(--bg);grid-template-rows:minmax(0,1fr);height:100dvh;min-height:0;display:grid;position:relative;overflow:hidden}.rail{background:var(--rail);color:#dbe8ef;z-index:4;flex-direction:column;align-items:stretch;min-height:0;display:flex;overflow:hidden}.rail-logo{border-bottom:1px solid #ffffff14;align-content:center;justify-items:center;gap:3px;min-height:142px;padding:10px 5px 9px;display:grid}.rail-logo>img{object-fit:cover;border-radius:13px;width:45px;height:45px}.rail-logo span{color:#afc1cd;font-size:9px;line-height:1.2}.rail-logo strong{color:#fff;white-space:nowrap;font-size:10px;line-height:1.2}.rail-messenger-phones{gap:3px;width:100%;display:grid}.rail-messenger-phones>div{flex-direction:column;justify-content:center;align-items:center;gap:2px;min-width:0;display:flex}.rail-messenger-phones .messenger-logo{flex:none;width:16px;height:16px}.rail-messenger-phones strong{color:#fff;white-space:nowrap;min-width:0;font-size:10px;line-height:1.2;overflow:visible}.rail nav{gap:5px;padding:10px 8px;display:grid}.rail button{-webkit-appearance:none;appearance:none;color:#afc1cd;cursor:pointer;background:0 0;border:0;border-radius:11px;flex-direction:column;justify-content:center;align-items:center;gap:4px;min-height:64px;padding:6px 3px;font-size:10px;display:flex;position:relative}.rail button span{text-align:center;overflow-wrap:anywhere;letter-spacing:0;width:100%;max-width:100%;font-size:10px;line-height:1.2;display:block}.rail button svg{width:22px;height:22px}.rail button:hover{background:var(--rail-hover);color:#fff}.rail .rail-logo{border-bottom:1px solid #ffffff14;border-radius:0;gap:3px;min-height:142px;padding:10px 5px 9px;display:grid}.rail .rail-logo span{font-size:9px}.rail .rail-logo .messenger-logo{width:16px;height:16px}.rail .rail-logo:focus-visible{outline-offset:-3px}.rail button.active{color:#fff;background:#1c9bd0;box-shadow:0 7px 18px #189ed540}.rail button b{background:var(--coral);color:#fff;border:2px solid var(--rail);border-radius:10px;place-items:center;min-width:18px;height:18px;font-size:9px;display:grid;position:absolute;top:5px;right:10px}.rail-bottom{border-top:1px solid #ffffff14;gap:4px;margin-top:auto;padding:8px 7px 9px;display:grid}.chat-list-panel{background:var(--panel);border-right:1px solid var(--border);flex-direction:column;min-width:0;min-height:0;display:flex;overflow:hidden}.list-header{text-align:center;justify-content:center;align-items:center;height:70px;padding:14px 16px 8px;display:flex}.list-header h1{letter-spacing:-.4px;margin:0 0 2px;font-size:20px}.list-header span{color:var(--muted);font-size:12px}.list-search-row{align-items:center;gap:10px;margin:0 14px 10px;display:flex}.list-search-row .search-box{flex:1;margin:0}.list-search-row .round-new-chat{flex:0 0 42px;width:42px;height:42px}.search-box{background:var(--panel-soft);border:1px solid #0000;border-radius:12px;align-items:center;gap:9px;height:42px;margin:0 14px 10px;padding:0 12px;display:flex}.search-box:focus-within{border-color:var(--primary);background:var(--panel)}.search-box svg{width:18px;color:var(--muted)}.search-box input{width:100%;color:var(--text);background:0 0;border:0;outline:0;font-size:13px}.active-filter{height:32px;color:var(--muted);text-transform:uppercase;letter-spacing:.6px;justify-content:space-between;align-items:center;padding:0 17px 7px;font-size:11px;font-weight:700;display:flex}.active-filter button{color:var(--primary);cursor:pointer;text-transform:none;letter-spacing:0;background:0 0;border:0;font-size:11px}.chat-list{overscroll-behavior:contain;flex:1 1 0;min-height:0;padding-bottom:10px;overflow-y:auto}.customer-row{border:0;border-top:1px solid var(--border);background:var(--panel);cursor:pointer;text-align:left;grid-template-columns:52px minmax(0,1fr) 40px;align-items:center;gap:10px;width:100%;min-height:90px;padding:10px 12px 10px 14px;display:grid}.customer-row:hover{background:var(--panel-soft)}.customer-row.selected{background:color-mix(in srgb, var(--primary) 12%, var(--panel));box-shadow:inset 3px 0 var(--primary)}.avatar{color:#1682ae;background:#d5eef7;border-radius:50%;flex:none;place-items:center;width:46px;height:46px;font-size:14px;font-weight:700;display:inline-grid;position:relative}.avatar-preset-icon{width:55%;height:55%;display:block}.tone-1{color:#cc604d;background:#ffe0dc}.tone-2{color:#715bb4;background:#e5ddfb}.tone-3{color:#488a51;background:#dcefdc}.tone-4{color:#a86f14;background:#fdeacc}.tone-5{color:#25879d;background:#d7f0f5}.tone-6{color:#ae4f98;background:#f7ddf1}.tone-7{color:#546f96;background:#e4eaf3}.avatar small{display:flex;position:absolute;bottom:-4px;right:-5px}.avatar small img{box-shadow:0 0 0 2px var(--panel);background:#fff;border-radius:50%;margin-left:-4px}.customer-copy{gap:4px;min-width:0;display:grid}.customer-copy>*{min-width:0}.customer-copy strong{white-space:nowrap;text-overflow:ellipsis;align-items:center;gap:5px;font-size:13.5px;display:flex;overflow:hidden}.customer-copy strong svg{fill:#ffbe45;color:#e9a820;width:13px;height:13px}.customer-copy>span{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;font-size:12px;overflow:hidden}.customer-copy>span.tag-search-hit{color:var(--primary);font-weight:600}.customer-copy em{color:var(--primary);white-space:nowrap;text-overflow:ellipsis;font-size:10.5px;font-style:normal;overflow:hidden}.customer-meta{flex-direction:column;justify-content:space-between;align-self:stretch;align-items:flex-end;padding:4px 0;display:flex}.customer-meta time{color:var(--muted);font-size:10px}.customer-meta b{background:var(--coral);color:#fff;border-radius:11px;place-items:center;min-width:21px;height:21px;padding:0 5px;font-size:10px;display:grid}.chat-context-menu{z-index:30;border:1px solid var(--border);background:var(--panel);width:228px;box-shadow:var(--shadow);border-radius:12px;padding:6px;position:fixed}.chat-context-menu button{width:100%;min-height:36px;color:var(--text);cursor:pointer;text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:9px;padding:0 9px;font-size:12px;display:flex}.chat-context-menu button:hover{background:color-mix(in srgb, var(--primary) 10%, var(--panel))}.chat-context-menu button:focus-visible{background:color-mix(in srgb, var(--primary) 10%, var(--panel))}.chat-context-menu svg{width:16px;height:16px;color:var(--primary)}.empty-list{text-align:center;min-height:300px;color:var(--muted);flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:30px;display:flex}.empty-list svg{opacity:.4;width:42px;height:42px}.empty-list strong{color:var(--text)}.empty-list span{font-size:12px}.integration-note{border-top:1px solid var(--border);background:var(--panel-soft);min-height:31px;color:var(--muted);text-transform:uppercase;letter-spacing:.35px;justify-content:center;align-items:center;gap:6px;font-size:9px;display:flex}.integration-note i{background:#ff9c42;border-radius:50%;width:7px;height:7px}.conversation-panel{background:var(--panel-soft);flex-direction:column;min-width:0;height:100%;min-height:0;display:flex;position:relative;overflow:hidden}.conversation-header{background:var(--panel);border-bottom:1px solid var(--border);flex:none;align-items:center;gap:18px;min-height:78px;padding:10px 16px;display:flex}.conversation-person{align-items:center;gap:10px;min-width:220px;margin-right:auto;display:flex}.conversation-person .avatar{width:42px;height:42px;font-size:13px}.conversation-person h2{margin:0 0 3px;font-size:15px}.conversation-person>div{min-width:0}.conversation-person p{color:var(--muted);white-space:nowrap;margin:0;font-size:10.5px}.conversation-meta{min-width:0;color:var(--muted);white-space:nowrap;align-items:center;gap:5px;font-size:10px;display:flex}.owner-button{border:1px solid color-mix(in srgb, var(--primary) 35%, var(--border));background:color-mix(in srgb, var(--primary) 7%, var(--panel));max-width:245px;height:25px;color:var(--primary);cursor:pointer;border-radius:7px;align-items:center;gap:5px;padding:0 7px;font-size:9.5px;display:inline-flex}.owner-button:hover{border-color:var(--primary);background:color-mix(in srgb, var(--primary) 13%, var(--panel))}.owner-button.unassigned{color:#b36c18;border-color:color-mix(in srgb, #e39a35 45%, var(--border));background:color-mix(in srgb, #f2b34d 10%, var(--panel))}.owner-button span{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.owner-button svg{flex:none;width:13px;height:13px}.owner-button svg:last-child{opacity:.75;width:11px}.channel-tabs{align-items:center;gap:4px;display:flex}.channel-tabs button{border:1px solid var(--border);background:var(--panel);cursor:pointer;height:39px;color:var(--muted);border-radius:10px;align-items:center;gap:6px;padding:0 9px;font-size:11px;display:flex;position:relative}.channel-tabs button:hover,.channel-tabs button.active{border-color:var(--primary);color:var(--text);background:color-mix(in srgb, var(--primary) 7%, var(--panel))}.channel-tabs button i{width:8px;height:8px;box-shadow:0 0 0 2px var(--panel);background:#f2695b;border-radius:50%;position:absolute;top:-3px;right:-3px}.roapp-order-button{border:1px solid color-mix(in srgb, var(--primary) 55%, var(--border));background:color-mix(in srgb, var(--primary) 9%, var(--panel));min-height:39px;color:var(--primary);cursor:pointer;border-radius:10px;justify-content:center;align-items:center;gap:5px;padding:0 10px;font-size:11px;font-weight:750;text-decoration:none;transition:border-color .16s,background .16s,transform .16s;display:inline-flex}.roapp-order-button:hover:not(:disabled){border-color:var(--primary);background:color-mix(in srgb, var(--primary) 17%, var(--panel));transform:translateY(-1px)}.roapp-order-button:disabled{color:var(--muted);border-color:var(--border);background:var(--panel-soft);cursor:not-allowed}.roapp-order-button svg{width:13px;height:13px}.messenger-logo{object-fit:contain;display:block}.header-actions{gap:4px;display:flex}.header-actions .icon-button.active{color:var(--primary);background:color-mix(in srgb, var(--primary) 12%, transparent)}.conversation-search{background:var(--panel);border-bottom:1px solid var(--border);flex:none;grid-template-columns:20px minmax(160px,1fr) auto 32px;align-items:center;gap:9px;min-height:48px;padding:7px 17px;display:grid}.conversation-search>svg{color:var(--muted);width:18px}.conversation-search input{border:1px solid var(--border);background:var(--panel-soft);min-width:0;color:var(--text);border-radius:9px;outline:none;padding:8px 10px}.conversation-search input:focus{border-color:var(--primary);background:var(--panel)}.conversation-search span{color:var(--muted);white-space:nowrap;font-size:11px}.conversation-search button{width:32px;height:32px;color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:8px;place-items:center;display:grid}.conversation-search button:hover{background:var(--panel-soft);color:var(--text)}.message mark{color:#2d2500;background:#ffe06a;border-radius:3px;padding:0 1px}.icon-button,.planned-button{cursor:pointer;min-height:36px;color:var(--muted);background:0 0;border:0;border-radius:9px;justify-content:center;align-items:center;gap:7px;padding:0 11px;display:inline-flex;position:relative}.icon-button:hover,.planned-button:hover{background:var(--panel-soft);color:var(--text)}.icon-button svg,.planned-button svg{width:20px;height:20px}.round-planned{background:var(--primary);color:#fff;border-radius:50%;width:39px;height:39px;min-height:39px}.round-planned:hover{background:var(--primary-dark);color:#fff}.round-new-chat{background:var(--primary);color:#fff;cursor:pointer;border:0;border-radius:50%;place-items:center;width:39px;height:39px;min-height:39px;display:grid}.round-new-chat:hover{background:var(--primary-dark)}.round-new-chat svg{width:20px}.planned-dot{width:7px;height:7px;box-shadow:0 0 0 2px var(--panel);background:#ff9c42;border-radius:50%;position:absolute;top:4px;right:4px}.offline-banner,.assignment-banner{border-radius:10px;flex:none;align-items:center;gap:10px;margin:10px 16px 0;padding:9px 12px;font-size:11px;display:flex}.offline-banner{color:#7b5311;background:#fff2ca;border:1px solid #f1d98d}.offline-banner>span{color:#fff;background:#e9a72a;border-radius:50%;place-items:center;width:22px;height:22px;font-weight:700;display:grid}.assignment-banner{color:#187195;background:#e3f5fd;border:1px solid #b7e2f4}.assignment-banner>svg{flex:none;width:25px;height:25px}.assignment-banner div{gap:2px;min-width:0;display:grid}.assignment-banner span{color:#4e7e92}.assignment-banner>button{color:#187195;cursor:pointer;white-space:nowrap;background:#fff;border:1px solid #8bcce7;border-radius:8px;align-items:center;gap:6px;min-height:31px;margin-left:auto;padding:0 10px;font-size:10px;font-weight:600;display:inline-flex}.assignment-banner>button:hover{border-color:var(--primary);background:#f6fcff}.assignment-banner>button svg{width:15px;height:15px}.archive-banner{color:var(--text);background:color-mix(in srgb, var(--primary) 8%, var(--panel));border-color:color-mix(in srgb, var(--primary) 28%, var(--border))}.archive-banner>svg{width:23px;height:23px;color:var(--primary);flex:none}.archive-banner>div{flex:1;gap:2px;min-width:0;display:grid}.archive-banner>button{border:1px solid var(--primary);background:var(--panel);min-height:31px;color:var(--primary);cursor:pointer;border-radius:8px;margin-left:auto;padding:0 11px;font-size:10px;font-weight:700}:root[data-theme=dark] .offline-banner{color:#f4d37e;background:#463a19;border-color:#655526}:root[data-theme=dark] .assignment-banner{color:#79caeb;background:#143646;border-color:#26556a}:root[data-theme=dark] .assignment-banner>button{color:#8cd8f6;background:#1b4355;border-color:#34708a}.messages{overscroll-behavior:contain;scrollbar-gutter:stable;background-color:var(--panel-soft);background-image:radial-gradient(color-mix(in srgb, var(--muted) 12%, transparent) 1px, transparent 1px);background-size:22px 22px;flex-direction:column;flex:1 1 0;align-items:flex-start;min-height:0;padding:20px max(24px,6vw);display:flex;overflow-y:auto}.date-chip{color:var(--muted);background:var(--panel);border-radius:12px;align-self:center;margin-bottom:14px;padding:5px 11px;font-size:10px;box-shadow:0 2px 9px #0000000d}.message-day{flex-direction:column;align-items:flex-start;gap:4px;width:100%;display:flex}.message-day+.message-day{margin-top:12px}.message{background:var(--panel);border:1px solid var(--border);border-radius:5px 15px 15px;max-width:min(520px,78%);margin:4px 0;padding:9px 11px 6px;box-shadow:0 3px 10px #1f3a4d0d}.message.outgoing{background:var(--bubble);border-radius:15px 5px 15px 15px;align-self:flex-end}.message>strong{color:var(--primary);margin-bottom:3px;font-size:10.5px;display:block}.message p{white-space:pre-wrap;margin:0;font-size:13px;line-height:1.48}.message footer{color:var(--muted);justify-content:flex-end;align-items:center;gap:5px;margin-top:3px;font-size:9px;display:flex}.message footer span{color:var(--primary)}.message footer span.message-status-failed{color:#c74635;font-weight:700}.message footer span.message-status-queued{color:#b17a17}.external-note{color:#b17a17;margin-bottom:3px;font-size:9px;display:block}.empty-messages{color:var(--muted);align-self:center;margin:auto;font-size:13px}.message-failure-actions{border-top:1px solid color-mix(in srgb, #c74635 25%, var(--border));flex-wrap:wrap;align-items:center;gap:5px;min-width:min(300px,62vw);margin-top:7px;padding-top:7px;display:flex}.message-failure-actions>span{color:#c74635;flex-basis:100%;font-size:10px;font-weight:700;line-height:1.35}.message-failure-actions>button{border:1px solid color-mix(in srgb, #c74635 34%, var(--border));background:var(--panel);color:#a43d30;cursor:pointer;border-radius:7px;min-height:27px;padding:0 8px;font-size:8.5px;font-weight:600}.message-failure-actions>button:first-of-type{border-color:color-mix(in srgb, var(--primary) 38%, var(--border));color:var(--primary)}.message-failure-actions>button:hover:not(:disabled){background:var(--panel-soft)}.message-failure-actions>button:disabled{opacity:.55;cursor:default}.message-attachment-wrap{gap:6px;width:min(370px,64vw);margin:3px 0;display:grid}.message-attachment{border:1px solid color-mix(in srgb, var(--primary) 28%, var(--border));background:color-mix(in srgb, var(--primary) 5%, var(--panel));min-height:58px;color:var(--text);text-align:left;border-radius:11px;grid-template-columns:36px minmax(80px,1fr) auto;align-items:center;gap:8px;padding:7px 8px;display:grid}.message-attachment:hover{border-color:color-mix(in srgb, var(--primary) 65%, var(--border));background:color-mix(in srgb, var(--primary) 8%, var(--panel))}.message-attachment>span{background:color-mix(in srgb, var(--primary) 14%, var(--panel));width:34px;height:34px;color:var(--primary);border-radius:9px;place-items:center;display:grid}.message-attachment svg{width:18px;height:18px}.message-attachment>div{gap:2px;min-width:0;display:grid}.message-attachment strong{text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.message-attachment small{color:var(--muted);font-size:9px}.attachment-actions{align-items:center;gap:5px!important;display:flex!important}.attachment-actions button{border:1px solid color-mix(in srgb, var(--primary) 30%, var(--border));background:var(--panel);min-height:29px;color:var(--primary);cursor:pointer;border-radius:7px;padding:0 8px;font-size:8.5px;font-weight:700}.attachment-actions button:hover:not(:disabled){border-color:var(--primary);background:color-mix(in srgb, var(--primary) 8%, var(--panel))}.attachment-actions button:disabled{opacity:.55;cursor:wait}.attachment-image-preview{border:1px solid color-mix(in srgb, var(--primary) 24%, var(--border));background:color-mix(in srgb, var(--primary) 5%, var(--panel));width:100%;min-height:120px;max-height:280px;color:var(--muted);cursor:zoom-in;border-radius:12px;place-items:center;padding:0;display:grid;overflow:hidden}.attachment-image-preview img{object-fit:contain;background:#0000000a;width:100%;max-height:280px;display:block}.attachment-image-preview span{padding:28px;font-size:10px}.attachment-preview-error{color:#c74635;font-size:9px}.attachment-preview-modal{background:var(--panel-soft);place-items:center;min-height:240px;max-height:68vh;padding:14px 18px;display:grid;overflow:auto}.attachment-preview-modal img,.attachment-preview-modal video{object-fit:contain;max-width:100%;max-height:62vh;display:block}.attachment-preview-modal iframe{background:#fff;border:0;border-radius:8px;width:100%;height:64vh}.attachment-preview-modal pre{border:1px solid var(--border);background:var(--panel);width:100%;min-height:220px;color:var(--text);white-space:pre-wrap;overflow-wrap:anywhere;border-radius:8px;margin:0;padding:14px;font:11px/1.5 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small{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.attachment-preview-loading{color:var(--muted);font-size:12px}.composer{background:var(--panel);border-top:1px solid var(--border);flex:none;grid-template-columns:45px 45px 1fr 45px;align-items:center;gap:7px;min-height:64px;padding:8px 14px;display:grid;position:relative}.composer textarea{resize:none;border:1px solid var(--border);background:var(--panel-soft);width:100%;min-width:0;max-height:30vh;color:var(--text);border-radius:12px;outline:0;padding:11px 13px;line-height:20px;overflow-y:hidden}.composer textarea:focus{border-color:var(--primary);background:var(--panel)}.attachment-input{display:none}.attachment-button{border:1px solid var(--border);background:var(--panel);width:41px;height:41px;color:var(--muted);cursor:pointer;border-radius:11px;place-items:center;display:grid}.attachment-button:hover{color:var(--primary);border-color:var(--primary);background:color-mix(in srgb, var(--primary) 7%, 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span{color:var(--muted);font-size:9px}.toast{z-index:60;color:#fff;max-width:410px;min-height:48px;box-shadow:var(--shadow);background:#152b3c;border-radius:11px;align-items:center;gap:10px;padding:10px 15px 10px 10px;font-size:11px;animation:.18s ease-out toast-in;display:flex;position:fixed;bottom:22px;right:22px}.toast span{background:var(--primary);border-radius:50%;place-items:center;width:27px;height:27px;font-weight:700;display:grid}.user-chip{z-index:5;color:#fff;flex-direction:column;align-items:center;gap:3px;width:56px;display:flex;position:fixed;bottom:136px;left:13px}.user-chip>span{background:#7a65b8;border:2px solid #ffffff4d;border-radius:50%;place-items:center;width:35px;height:35px;font-size:10px;font-weight:700;display:grid}.user-chip>div{display:none}.user-chip button{color:#9fb2bf;cursor:pointer;background:0 0;border:0;padding:2px}.user-chip button:hover{color:#fff}.user-chip svg{width:16px}@keyframes toast-in{0%{opacity:0;transform:translateY(10px)}}@media 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strong{font-size:12px}.telegram-configuration-heading span{color:var(--muted);font-size:9px;line-height:1.4}.telegram-configuration-heading button{flex:none}.telegram-configuration-saved{background:color-mix(in srgb, #38a45c 8%, var(--panel));border:1px solid color-mix(in srgb, #38a45c 35%, var(--border));border-radius:10px;align-items:center;gap:10px;padding:10px 11px;display:flex}.telegram-configuration-saved>svg{color:#38a45c;flex:none;width:20px}.telegram-configuration-saved>div{gap:3px;display:grid}.telegram-configuration-saved strong{font-size:10px}.telegram-configuration-saved span{color:var(--muted);font-size:9px;line-height:1.4}.telegram-secret-toggle{cursor:pointer;align-items:center;gap:8px!important;font-size:9px!important;font-weight:500!important;display:flex!important}.telegram-secret-toggle 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span{color:var(--muted);font-size:9px;line-height:1.45}.provider-setup>.modal-footer{padding-top:0}.feedback-kind{color:#ae4c3c;background:#ffe5df;border-radius:10px;align-items:center;gap:5px;padding:4px 7px;font-size:9px;font-weight:700;display:inline-flex}.feedback-kind.idea{color:#9c6d14;background:#fff0cc}.feedback-kind svg{width:13px}.feedback-admin-list p{white-space:pre-wrap;margin:10px 0;font-size:12px;line-height:1.5}.feedback-context{flex-wrap:wrap;gap:5px;margin:0 0 10px;display:flex}.feedback-context span{background:var(--panel);border:1px solid var(--border);max-width:100%;color:var(--muted);text-overflow:ellipsis;white-space:nowrap;border-radius:8px;padding:4px 7px;font-size:8px;overflow:hidden}.feedback-admin-list footer{color:var(--muted);justify-content:space-between;align-items:center;gap:10px;font-size:9px;display:flex}.feedback-actions{flex:none;align-items:center;gap:10px;display:inline-flex}.feedback-export,.feedback-delete{font:inherit;cursor:pointer;background:0 0;border:0;padding:0;font-weight:700}.feedback-export{color:var(--primary)}.feedback-delete{color:#c74635}.feedback-export:hover,.feedback-delete:hover{text-decoration:underline}.feedback-export:disabled,.feedback-delete:disabled{cursor:wait;opacity:.58;text-decoration:none}.admin-empty{min-height:330px;color:var(--muted);place-content:center;justify-items:center;gap:7px;display:grid}.admin-empty svg{opacity:.35;width:46px}.admin-empty strong{color:var(--text);font-size:13px}.admin-empty span{font-size:10px}.dashboard-overview{padding:20px 22px 24px}.dashboard-heading{justify-content:space-between;align-items:end;gap:20px;margin-bottom:16px;display:flex}.dashboard-heading>div{gap:4px;display:grid}.dashboard-heading strong{font-size:15px}.dashboard-heading span,.dashboard-heading small{color:var(--muted);font-size:10px}.dashboard-grid{grid-template-columns:repeat(3,1fr);gap:12px;display:grid}.dashboard-card{border:1px solid var(--border);background:var(--panel-soft);border-radius:13px;align-content:center;gap:5px;min-height:118px;padding:16px;display:grid}.dashboard-card>span{color:var(--muted);font-size:10px;font-weight:600}.dashboard-card>strong{font-size:30px;line-height:1}.dashboard-card>small{color:var(--muted);font-size:9px}.dashboard-card.primary{border-color:color-mix(in srgb, var(--primary) 35%, var(--border));background:color-mix(in srgb, var(--primary) 7%, var(--panel))}.dashboard-card.primary>strong{color:var(--primary)}.dashboard-card.warning{border-color:color-mix(in srgb, #d79516 40%, var(--border));background:color-mix(in srgb, #d79516 9%, var(--panel))}.dashboard-card.warning>strong{color:#b7790e}.dashboard-summary{border:1px solid var(--border);border-radius:12px;grid-template-columns:repeat(4,1fr);margin-top:14px;display:grid;overflow:hidden}.dashboard-summary>div{border-right:1px solid var(--border);align-content:center;gap:4px;min-height:65px;padding:10px 14px;display:grid}.dashboard-summary>div:last-child{border-right:0}.dashboard-summary span{color:var(--muted);font-size:9px}.dashboard-summary strong{font-size:15px}.update-overlay{z-index:100;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#091823c2;place-items:center;display:grid;position:fixed;top:0;bottom:0;left:0;right:0}.update-card{background:var(--panel);width:min(420px,100vw - 40px);color:var(--text);text-align:center;border-radius:20px;justify-items:center;padding:31px 34px;display:grid;box-shadow:0 28px 80px #00000059}.update-card img{border-radius:16px;width:62px;height:62px}.update-card h2{margin:17px 0 7px;font-size:19px}.update-card p{margin:0;font-size:13px}.update-card small{color:var(--muted);margin-top:10px;font-size:10px}.update-spinner{background:var(--border);border-radius:3px;width:170px;height:4px;margin-top:20px;position:relative;overflow:hidden}.update-spinner:after{content:"";background:var(--primary);border-radius:inherit;width:45%;animation:1.1s ease-in-out infinite update-progress;position:absolute;top:0;bottom:0;left:-45%;right:auto}@keyframes update-progress{to{left:100%}}.max-user-setup{min-width:0}.max-qr{border:1px solid var(--border);background:#fff;border-radius:12px;justify-items:center;gap:8px;padding:12px;display:grid}.max-qr img{width:min(300px,72vw);height:auto;display:block}.max-qr span{color:#59636e;font-size:11px}.max-account-actions{gap:9px;display:grid}.max-account-actions>button{width:100%}:root[data-theme=glamour]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--rail:#120a1d;--rail-hover:#2a1640;--primary:#e34b9f;--primary-dark:#b8327f;--coral:#f05b9e;--bg:#0b0714;--panel:#151023;--panel-soft:#0f0a19;--border:#3a2850;--text:#f7f0ff;--muted:#a998b7;--bubble:#241437;--shadow:0 18px 50px #00000061}:root[data-theme=glamour] body{background:var(--bg)}:root[data-theme=glamour] .app-shell{background:radial-gradient(circle at 78% -10%,#592a8538,transparent 32%),var(--bg)}:root[data-theme=glamour] .rail{background:linear-gradient(#160b23,#0e0817);border-right:1px solid #30203f}:root[data-theme=glamour] .rail-logo{border-bottom-color:#342046}:root[data-theme=glamour] .rail button.active,:root[data-theme=glamour] .round-new-chat,:root[data-theme=glamour] .round-planned,:root[data-theme=glamour] .primary-button{background:linear-gradient(105deg,#e3419d 0%,#af55ce 50%,#42b9ef 100%);border-color:#0000;box-shadow:0 8px 22px #cc3a9d3d}:root[data-theme=glamour] .rail button.active:hover,:root[data-theme=glamour] .round-new-chat:hover,:root[data-theme=glamour] .round-planned:hover,:root[data-theme=glamour] .primary-button:hover{background:linear-gradient(105deg,#f052a8,#bd68d8,#58c6f3)}:root[data-theme=glamour] .chat-list-panel{background:var(--panel);border-right-color:var(--border)}:root[data-theme=glamour] .list-header,:root[data-theme=glamour] .conversation-header{border-bottom-color:var(--border);background:linear-gradient(#191126,#151023)}:root[data-theme=glamour] .search-box{background:#1b122a;border-color:#34234a}:root[data-theme=glamour] .search-box:focus-within{background:#20142f;border-color:#c64d9f;box-shadow:0 0 0 3px #db439d1f}:root[data-theme=glamour] .customer-row{background:#151023;border-top-color:#2d1e3e}:root[data-theme=glamour] .customer-row:hover{background:#1c122a}:root[data-theme=glamour] .customer-row.selected{background:linear-gradient(90deg,#dc3b992b,#44b6ec14);box-shadow:inset 3px 0 #e34b9f}:root[data-theme=glamour] .avatar{color:#fff;background:linear-gradient(145deg,#ed55a5,#58bfe9)}:root[data-theme=glamour] .avatar small img{box-shadow:0 0 0 2px var(--panel)}:root[data-theme=glamour] .integration-note{background:#100a1c;border-top-color:#2d1e3e}:root[data-theme=glamour] .conversation-panel{background:var(--panel-soft)}:root[data-theme=glamour] .channel-tabs button{background:#171025;border-color:#3a2850}:root[data-theme=glamour] .channel-tabs button:hover,:root[data-theme=glamour] .channel-tabs button.active{color:#fff;background:linear-gradient(100deg,#de419d29,#40b4ea1f);border-color:#dc4b9e}:root[data-theme=glamour] .header-actions .icon-button.active{color:#f38fc8;background:linear-gradient(100deg,#e2419d30,#42b8ed1f)}:root[data-theme=glamour] .messages{background-color:#0e0918;background-image:radial-gradient(#9d77b438 1px,#0000 1px)}:root[data-theme=glamour] .message{background:#191127;border-color:#3a2850;box-shadow:0 6px 16px #00000026}:root[data-theme=glamour] .message.outgoing{background:linear-gradient(135deg,#d439934d,#34a0d94f);border-color:#e270c766}:root[data-theme=glamour] .message>strong{color:#ee78b9}:root[data-theme=glamour] .composer{background:#151023;border-top-color:#3a2850}:root[data-theme=glamour] .composer textarea{background:#1a1128;border-color:#38264d}:root[data-theme=glamour] .composer textarea:focus{background:#211530;border-color:#d34c9f;box-shadow:0 0 0 3px #d34c9f1f}:root[data-theme=glamour] .composer .icon-button:hover{color:#ef8cc5;background:#241638}:root[data-theme=glamour] .modal{background:#151023;border-color:#49315f}:root[data-theme=glamour] .modal-backdrop{background:#08030fb8}:root[data-theme=glamour] .secondary-button{background:#1a1128;border-color:#49315f}:root[data-theme=glamour] .secondary-button:hover{background:#241638}:root[data-theme=glamour] .login-page{background:radial-gradient(circle at 85% 10%,#51378c52,#0000 35%),#0b0714}:root[data-theme=glamour] .login-card{background:#151023;border-color:#49315f;box-shadow:0 24px 70px #0000006b}:root[data-theme=glamour] .login-card input{color:var(--text);background:#1a1128;border-color:#49315f}:root[data-theme=glamour] .settings-section,:root[data-theme=glamour] .settings-profile{border-bottom-color:#3a2850}:root[data-theme=glamour] .settings-profile{background:linear-gradient(100deg,#de419d1a,#41b7eb14),#171025}:root[data-theme=glamour] .segmented{background:#100a1c;border-color:#49315f}:root[data-theme=glamour] .segmented button.active{color:#f28ac3;background:linear-gradient(100deg,#de419d40,#41b7eb29)}:root[data-theme=glamour] .admin-tabs button.active{color:#f28ac3;border-color:#e34b9f}:root[data-theme=glamour] .admin-tabs button b{background:#e34b9f}:root[data-theme=glamour] .form-error{color:#ff9abd;background:#351625;border-color:#873753}:root[data-theme=midnight]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--rail:#071526;--rail-hover:#102d49;--primary:#42b8ef;--primary-dark:#1d8fc4;--coral:#7188ff;--bg:#07111e;--panel:#0d1d30;--panel-soft:#0a1728;--border:#213c58;--text:#eaf7ff;--muted:#91afc2;--bubble:#103c5b;--shadow:0 18px 50px #0006}:root[data-theme=midnight] .app-shell{background:radial-gradient(circle at 82% -6%,#276cb63d,transparent 34%),var(--bg)}:root[data-theme=midnight] .rail{background:linear-gradient(#071b30,#06111f);border-right-color:#1b3551}:root[data-theme=midnight] .rail button.active,:root[data-theme=midnight] .round-new-chat,:root[data-theme=midnight] .round-planned,:root[data-theme=midnight] .primary-button{background:linear-gradient(105deg,#3979e9,#48c5f2);border-color:#0000;box-shadow:0 8px 22px #3782eb3d}:root[data-theme=midnight] .rail button.active:hover,:root[data-theme=midnight] .round-new-chat:hover,:root[data-theme=midnight] .round-planned:hover,:root[data-theme=midnight] .primary-button:hover{background:linear-gradient(105deg,#4c8dff,#63d4fb)}:root[data-theme=midnight] .customer-row.selected{background:linear-gradient(90deg,#3979e936,#48c5f217);box-shadow:inset 3px 0 #48c5f2}:root[data-theme=midnight] .avatar{color:#fff;background:linear-gradient(145deg,#4b82ee,#57d0ef)}:root[data-theme=midnight] .message.outgoing{background:linear-gradient(135deg,#2d71d957,#2db8e54d);border-color:#69caf461}:root[data-theme=midnight] .messages{background-color:#09182a;background-image:radial-gradient(#689fca33 1px,#0000 1px)}:root[data-theme=midnight] .composer textarea,:root[data-theme=midnight] .search-box{background:#10243a;border-color:#234663}.theme-picker{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;display:grid}.theme-picker>button{border:1px solid var(--border);background:var(--panel-soft);min-width:0;color:var(--text);text-align:left;cursor:pointer;border-radius:10px;align-items:center;gap:10px;padding:9px;display:flex}.theme-picker>button:hover{border-color:color-mix(in srgb,var(--primary) 60%,var(--border))}.theme-picker>button.active{border-color:var(--primary);box-shadow:0 0 0 2px color-mix(in srgb,var(--primary) 18%,transparent)}.theme-picker>button>span:last-child{gap:3px;min-width:0;display:grid}.theme-picker strong{font-size:11px}.theme-picker small{color:var(--muted);font-size:9px;line-height:1.25}.theme-preview{background:#eef3f6;border:1px solid #7f7f9b59;border-radius:7px;flex:none;grid-template-rows:10px 10px;grid-template-columns:16px 1fr;gap:2px;width:50px;height:30px;position:relative;overflow:hidden;display:grid!important}.theme-preview i{background:#173044;display:block}.theme-preview i:first-child{background:#183044;grid-row:1/3}.theme-preview i:nth-child(2){background:#fff}.theme-preview i:nth-child(3){background:#e7f4fb}.theme-preview.dark{background:#111b23}.theme-preview.dark i:first-child{background:#0d1922}.theme-preview.dark i:nth-child(2){background:#17242e}.theme-preview.dark i:nth-child(3){background:#153c4d}.theme-preview.glamour{background:#0f0a19}.theme-preview.glamour i:first-child{background:#140a20}.theme-preview.glamour i:nth-child(2){background:#191126}.theme-preview.glamour i:nth-child(3){background:linear-gradient(105deg,#e3419d,#42b9ef)}.theme-preview.midnight{background:#09182a}.theme-preview.midnight i:first-child{background:#071526}.theme-preview.midnight i:nth-child(2){background:#0d1d30}.theme-preview.midnight i:nth-child(3){background:linear-gradient(105deg,#3979e9,#48c5f2)}.design-preview-hint{color:var(--muted);margin-top:8px;font-size:10px;line-height:1.45;display:block}.customer-avatar-image{border-radius:inherit;object-fit:cover;z-index:0;width:100%;height:100%;position:absolute;top:0;bottom:0;left:0;right:0}.customer-avatar-fallback{z-index:0;width:56%;height:56%;position:relative}.customer-avatar small{z-index:1}.details-profile .customer-phone{gap:3px;margin-top:12px;display:grid}.details-profile .customer-phone span{color:var(--muted);text-transform:uppercase;letter-spacing:.45px;font-size:10px}.details-profile .customer-phone strong{font-size:13px;font-weight:600}.header-actions .icon-button.important.active svg{fill:#ffbe45;color:#e7a51c}.employee-action.delete{color:#ae4c3c;border-color:color-mix(in srgb, #ae4c3c 35%, var(--border))}.employee-folders{gap:5px;margin:-2px 14px 9px;display:grid}.employee-folders>span{color:var(--muted);text-transform:uppercase;letter-spacing:.55px;font-size:10px;font-weight:700}.employee-folders>div{flex-wrap:wrap;gap:5px;display:flex}.employee-folders button{border:1px solid var(--border);background:var(--panel-soft);min-height:25px;color:var(--muted);cursor:pointer;white-space:nowrap;border-radius:8px;padding:0 8px;font-size:10px}.employee-folders button:hover,.employee-folders button.active{border-color:color-mix(in srgb, var(--primary) 55%, var(--border));color:var(--primary);background:color-mix(in srgb, var(--primary) 8%, var(--panel))}.employee-folders b{margin-left:2px;font-size:9px}.app-shell{grid-template-columns:var(--rail-width) var(--chat-list-width,430px) minmax(520px, 1fr);transition:grid-template-columns .2s}.app-shell.chat-list-collapsed{grid-template-columns:var(--rail-width) 0 minmax(520px, 1fr)}.chat-list-panel{transition:opacity .16s,border-color .16s}.app-shell.chat-list-collapsed .chat-list-panel{opacity:0;pointer-events:none;border-color:#0000}.rail-collapse{margin:7px 7px 2px;background:#ffffff0a!important;border:1px solid #ffffff1f!important;flex-direction:row!important;gap:6px!important;min-height:36px!important;padding:0 8px!important}.rail-collapse:hover{background:#ffffff1a!important}.rail-collapse svg{width:16px!important;height:16px!important}.rail-collapse span{font-size:9px!important}.chat-list-resizer{z-index:8;top:78px;bottom:0;left:calc(var(--rail-width) + var(--chat-list-width,430px) - 5px);cursor:col-resize;touch-action:none;outline:0;width:10px;position:absolute}.chat-list-resizer:before{content:"";background:0 0;border-radius:2px;width:2px;transition:background .16s,box-shadow .16s;position:absolute;top:0;bottom:0;left:4px}.chat-list-resizer:hover:before{background:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb, var(--primary) 15%, transparent)}.chat-list-resizer:focus-visible:before{background:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb, var(--primary) 15%, transparent)}.app-shell.chat-list-collapsed .chat-list-resizer{display:none}.messages{gap:4px;padding-inline-start:clamp(24px,5vw,92px);padding-inline-end:clamp(24px,5vw,92px)}.date-chip{z-index:2;border:1px solid color-mix(in srgb, var(--border) 88%, transparent);background:color-mix(in srgb, var(--panel) 90%, transparent);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);margin:2px auto 12px;position:sticky;top:8px}.message{margin:2px 0;transition:transform .16s,box-shadow .16s,border-color .16s;position:relative}.message:hover{border-color:color-mix(in srgb, var(--primary) 25%, var(--border));transform:translateY(-1px);box-shadow:0 7px 16px #1f3a4d17}.message.outgoing{box-shadow:0 4px 13px color-mix(in srgb, var(--primary) 10%, transparent)}.message footer>span{background:color-mix(in srgb, var(--primary) 9%, transparent);text-align:center;border-radius:8px;min-width:24px;padding:2px 5px}.composer{box-shadow:0 -8px 24px color-mix(in 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strong{color:var(--primary);font-size:10px}.message-quote span{-webkit-line-clamp:2;overflow-wrap:anywhere;-webkit-box-orient:vertical;font-size:11px;display:-webkit-box;overflow:hidden}.forwarded-note{color:var(--primary);align-items:center;gap:4px;margin-bottom:5px;font-size:10px;display:flex}.forward-picker-content{padding:16px 20px}.forward-source-summary{border-left:3px solid var(--primary);background:var(--panel-soft);color:var(--muted);border-radius:6px;align-items:center;gap:8px;margin-bottom:14px;padding:10px;font-size:12px;display:flex}.forward-source-summary svg{width:18px;height:18px;color:var(--primary);flex:none}.forward-source-summary span{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.forward-search{border:1px solid var(--border);background:var(--panel-soft);border-radius:10px;align-items:center;gap:8px;padding:0 12px;display:flex}.forward-search:focus-within{border-color:var(--primary)}.forward-search svg{width:18px;height:18px;color:var(--muted)}.forward-search input{min-width:0;height:42px;color:var(--text);font:inherit;background:0 0;border:0;outline:0;flex:1;font-size:13px}.forward-picker-hint{color:var(--muted);margin:12px 0;font-size:11px;line-height:1.5}.forward-recipient-list{max-height:min(420px,50vh);overflow:auto}.forward-recipient{border-bottom:1px solid var(--border);align-items:center;gap:12px;padding:12px 4px;display:flex}.forward-recipient>div{flex:1;gap:3px;min-width:0;display:grid}.forward-recipient strong{overflow-wrap:anywhere;font-size:13px}.forward-recipient small{color:var(--muted);font-size:11px}.forward-recipient-channels{flex-wrap:wrap;gap:6px;margin-top:5px;display:flex}.forward-recipient-channels button{border:1px solid var(--border);color:var(--text);background:var(--panel-soft);font:inherit;cursor:pointer;border-radius:8px;align-items:center;gap:5px;padding:6px 9px;font-size:11px;display:inline-flex}.forward-recipient-channels 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